“In this article, Stever Robbins summarized seven mistakens managers often make. Whether it’s about not-doing ground work before making announcements, lying or understanding the audience intelligence… All these reflect the realities of today’s business management; irrespective of all what’s being said on business ethics!” – Mouaz
Harvard Business Publishing1. Making controversial announcements without doing groundwork first
Any controversial decision can engender rumors, anxiety, and resistance. So rather than announcing a controversial decision to an entire group, prep people one-on-one. Learn who will object, and why.

Decisions about change are the most charged — reorganizations, changing goals, and the departure of key employees create uncertainty, and uncertainty generates anxiety.

… Interesting tips by Stever Robbins … read it here.

Seven Communication Mistakes Managers Make

Leave a Reply