… Quick and effective tips. Mouaz
” Feedback is essential to our development as professionals. So why is it so painful to give and receive? Here are three tips to help you give constructive feedback that works, not hurts:
1-Focus on business outcomes. Explain what the company needs — talent development, sales growth, improved service — and frame your feedback as a way to reach those outcomes.
2-Give it often. When feedback is reserved for semi-annual reviews, it is rarely received well. Give feedback regularly. You will be more practiced and your people will be more accustomed to hearing it.
3-Be specific. Identify the specific behavior that needs to change. State clearly what you want the person to do differently. Choose illustrative examples that help the receiver understand exactly what you mean.”
… Read the full article at Harvard Business Publishing here: http://hbdm.harvardbusiness.org/email/archive/managementtip.php?date=070309