Positive employees lead to increased collaboration, creativity and loyalty.
The negative attitude pandemic that is likely taking hold in your office could be quietly cutting into your bottom-line. The virulent workplace virus needs only a couple of nasty-ass attitudes to spread and thrive–if left unchecked you may soon hear the sound of money being siphoned from your pockets.
Research is conclusive–emotions are contagious, especially in group settings. Negative attitudes lead to destruction, while positive attitudes lead to construction. In a 2001 Yale University School of Management study, Dr. Sigal Barsade reported that not only are emotions contagious, but negative emotions will cost you big if left alone. Here are some useful findings about emotions.
-are more contagious than positive ones. There is nothing more combustible than a good rumor, especially if there is scandal involved. This leads to hours of work stoppage, whispered secrets and mild organizational sabotage.
-are more readily believed than positive ones. We quickly brush off a compliment, but conversely are offended if someone tells us we don’t look so good. We spend about triple the amount of time on negative emotions.
-narrow a person’s focus. This can be an asset unless you’re in permanent survival mode, which leads to less innovation and more protectionism.
are unpleasant. People tend to avoid negative feeling and any place that harbors them. This affects loyalty.
lead to validation. We often dig up blame about the past and/or things that can’t be changed or controlled.”
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