McKinsey: How to test your decision-making instincts

Four tests McKinsey authors Andrew Campbell and Jo Whitehead ask managers and leaders to do before engaging in an instinct-based decision making process. Doing a Familiarity, Feedback, Measured-Emotion and Independence tests do trigger events that would allow the human mind to be more conscious! The article does not specify what types of instinct based decisions should be scrutinized by such tests, They’ve been offered as a general framework to follow. Decisions that are to be taken promptly are the high risk ones that if a leader does not train or fine tune his guts-decision making, then, consequences will be unexpected as well miscalculated.

Leaders should try Campbel and Whitehead tests and monitor the quality of their decisions over time. I urge you to read the full article at McKinsey Quarterly site here.

Calming Conflict

What can leaders do to manage conflict and improve a situation? Learn to replace destructive behaviors with constructive behaviors, and you will see a difference in how conflict plays out around you.

In their book, Becoming a Conflict Competent Leader, Craig Runde and Tim Flanagan of Eckerd College, an affiliate of the Center for Creative Leadership describe seven constructive behaviors: four of them active, and three of them passive.

The 4 active behaviors all involve some overt behavior and typically reduce tension.