Managers learn the most when they take a four-pronged approach. Of the four most commonly used “learning tactics” — feeling, action, thinking and accessing others — people typically employ only one or two, thus limiting their learning and eventually their performance.
Effort and Attitude: Becoming Resilient in Times of Adversity
Resilient people demonstrate flexibility, durability, an attitude of optimism and a mindset that is open to learning. A lack of resilience is signaled by burnout, fatigue, malaise, depression, defensiveness and cynicism.