In describing how he picks his key resources, Jack Welch noted that he looks for A-class resources, in his Winning book.  Over a period of time, Welch reviews the performance of his key resources, and argues that you should keep A-class people, while motivate B-class, work on C-class, and let D-class move away. Welch classification of A, B, C and D was based on...

This is an interesting research by Herminia Ibarra and Morten Hansen published in HBR on 20th Jan 2010. The insights Ibarra and Hansen provided are pretty much related to the age factor and entry to the executiveship. The research had concluded that CEO’s with MBAs are stronger, if they become CEO’s before year 2000 and were younger than 50 yrs old....

Thought nothing new Johnson brought, however, it is provocative to refresh and reconsider. “Quick: Describe your company’s business model. Having trouble? That wouldn’t surprise me. In reality, there isn’t really any consensus about what the term “business model” even means. Suggestions range from the all-encompassing,...

How could possibly Goodnight be mistaken? or  just lucky? running a 13,000 employee company with $2.2 billions in revenue has no room whatsoever for luck. I can not imagine unless that this man is just a superhero, or in more simplistic form, he is a leader. He is not alone and he is not the one. We had hundreds of similar unique and universal successes around the...

Adam Hartung produced an interesting; yet controversial piece in customer management. For decades, mottos as ‘customer is always right’, ‘ follow the customer’ and similar practices and focus on voices of customers overwhelmed managers, leaders and products innovators and designers. Companies used to continually listen to customers, alter...