Four tests McKinsey authors Andrew Campbell and Jo Whitehead request managers and leaders to do before engaging in an instinct-based decision making process. Doing Familiarity, Feedback, Measured-Emotion and Independence tests do trigger events that would allow the human mind to be more conscious! The article does not specify what types of instinct-based decisions...

… Very interesting Q&A session with Mr.Beer on his High Commitment High Performance concept. A must read article. Mouaz. “With many companies battered by the economy, commitment from leaders and employees might seem like increasingly precious resources. Yet commitment and performance are essential elements of any successful firm no matter the...

” Financial metrics are useful and necessary, but they only tell part of a story. Number-crunching analysts love financial metrics because they measure results clearly, but as a manager, it’s your job to influence the inputs that drive those results. Measure things that contribute to revenue, such as customer retention, product quality, and referral...

” “Accountability” is a favorite word to invoke when the lack of it has become so apparent – such as now, with the global financial crisis. It is also a loaded word and political football in major sectors crying out for reform, such as health care and public education. Who should get what data about physician success rates, hospital...

‘… Harvard talks candor, Jack Welch repeatedly stress on candor. However, we barely witness it in practice! Academia and Practice are full of failures and frauds in Enron, Lehman Brothers … But where are the successful role models which instill and institutionalize candor in practice and beyond PR! we need someone to walk the talk.’- Mouaz...

‘… as blogged twice in this site, although risk management functions exist, yet, directors or executives failure to empower risk managers had radically contributed to this financial cirsis!!”- Mouaz  Financial institutions did not empower their risk management functions enough to curb the activities of risk takers which played a major role in the...