Adam Hartung produced an interesting; yet controversial piece in customer management. For decades, mottos as ‘customer is always right’, ‘ follow the customer’ and similar practices and focus on voices of customers overwhelmed managers, leaders and products innovators and designers. Companies used to continually listen to customers, alter...

Simplicity and the Hedgehog! what a subject to blog about. As I am going through the best performing CEO’s in the decade by HBR, I kept wondering about the single utmost important thing these CEO’s mastered, which put their names there!. What’s the difference between HBR 100 most performing CEO’s and CEO’s in the rest of the world,...

Very interesting recap of the most evolving business and management Ideas!. HBR brought into spotlight what struggled businessmen and leaders for the last ten years. Though nothing new about shareholders value, IT value or Behavioral Economics, however, Open Source or greenery businesses or IT investments are new evolutionary landmarks for the last decade. A...

The three horizons of growth from McKinsey is a must-keep framework of practice in organizations in today’s economical turmoil. Though people would argue that it’s a common sense, nonetheless, McKinsey asked for structured focus and disciplined investments allocation to current and future investments vehicles. McKinsey 3-Horizons are summarized as...

“We spend a lot of time and energy at work trying not to fail. However, most people describe their failures as an important part of learning and growing. Adapt a growth mindset and accept that failure is part of the process of skill development. People with a growth mindset feel smart when they’re learning, not just when they’re succeeding....

” In a challenging economic cycle, many of the most brilliant and capable professionals are anything but successful — some even end up having serious financial problems. It’s not that they don’t work hard. In many cases they work too hard. The problem is they fail to manage the fruits of their labors effectively and let their profits slip...