“A four-pronged attack for getting inside their heads. As your Head Coach, I’ve spent the last eight months clearing entrepreneurs’ psychological brush. Tough duty, to be sure. But just because you’re a thoughtful, patient, balanced, tenacious, clear-headed business owner doesn’t mean you can connect with customers–or harder yet,...

“Receiving bad news is no fun. Giving it isn’t either. Whichever end you’re on, here are three tips to better deliver and handle bad news: 1-Tell early and often. Get surprises out there as soon as possible. If you’re not going to make your numbers, your boss can manage the situation better in July than she can in November. 2-Remember the...

… Very interesting Q&A session with Mr.Beer on his High Commitment High Performance concept. A must read article. Mouaz. “With many companies battered by the economy, commitment from leaders and employees might seem like increasingly precious resources. Yet commitment and performance are essential elements of any successful firm no matter the...

” Positive employees lead to increased collaboration, creativity and loyalty. The negative attitude pandemic that is likely taking hold in your office could be quietly cutting into your bottom-line. The virulent workplace virus needs only a couple of nasty-ass attitudes to spread and thrive–if left unchecked you may soon hear the sound of money being...

“Laugh, and … well, you won’t get the whole world laughing with you, but you might get your team to unite behind you. Managers tend to shy away from humour, believing that in some way it will undermine their dignity, but the opposite is true, according to research by Marco Sampietro, a professor at SDA Bocconi School of Management in Milan,...

… Very insightful and rewarding article by Wadhwa from BusinessWeek. The article and Mr.Beer numbers and the comparison with the Great Depression are shocking! They prove undoubtedly that ethics have an over lasting benefit. – Mouaz. “A focus on short-term profits to the exclusion of all else led to the current financial crisis. And guess what?...

… Insightful thoughts Peter. Thanks. Mouaz. ” According to the World Database of Happiness (yes, there is one), Iceland is the happiest place on earth. That’s right, Iceland. Yes, I know it’s cold and dark six months out of the year there. I’m just giving you the data. The secret to their happiness? Eric Weiner, Author of The Geography...