I like this insightful management tip by HBS. “Measurement is critical to understanding current and past performance, but data can only tell you so much. Measurement can fall short when you need to predict the future. Many companies have been blindsided by unpredictable changes in the market: see GM and Motorola. To envision the future, use your imagination....

Advocating self-acknowledgement! Managers and leaders to acknowledge that they are not bullet-proof humans, and can do mistakes! Interesting reading by HBR. “When is the last time you said words like these to the people who work for you? “I don’t know.” “I was wrong.” “I’m sorry.” “Would you help...

“There’s a clothing drop box down the street that says, “The American Red Cross of Massachusetts is a humanitarian organization, led by volunteers, that provides relief to victims of disasters and helps people prevent, prepare for, and respond to emergencies.” Good enough, so far. But adjacent to those words, in a font four times the size,...

Interesting work! Article by by John Hagel III and John Seely Brown. HBR. “Mindset is everything. If that statement seems too strong, consider that we bring these basic assumptions to every decision and action we make. Left unexamined, they may unnecessarily restrict us or lead us in the wrong direction altogether. Perception may not truly be reality, but...

Provocative, insightful and Must-read for every CEO! Read the full article at Strategy & Business. “How CEOs can turn conflict, dissent, and disagreement into a powerful tool for driving performance. Chief executives most often work in a pressure-cooker atmosphere where two kinds of tension are present. The first kind is the natural tension that exists...

Perfectly said. Thanks John. “Confidence is an attribute that every leader needs to embrace and to foster in others. But when confidence goes too far, it can become hubris. Overdosing on confidence is easy to do. Jim Collins writes about the organizational side of hubris in his latest book, How the Mighty Fall. Stage 1 of organizational failure is...

“Let’s sit you down in front of a video camera and and ask a simple question: What is the biggest mistake a leader can make? What’s your answer? My initial response, after pondering the recent fates of  Tony Hayward, Mark Hurd and Gordon Brown, was this: The biggest mistake that can be made is to surrender humility (the greatest asset any leader can...