“Leaders gain trust and teach people what’s important to them by telling stories. But these days there’s so much to attend to — now! — coming at us so fast. You might be tempted to let slide your soft skills, like how to tell a useful story. Just get to the point and move on to the next thing on the list. No time for fluff. Even President...

…Good and sharp tips. – Mouaz ‘We have all skimmed an email — or simply deleted it — because it didn’t seem immediately important or useful. That was likely not the author’s intention. These four tips will help your email be read, not trashed: 1-Delete redundancies. If a reader senses repetition, she is likely to start skimming or...

“… Insightful tips by The Times, especially once we know that it costs 666 sterling pounds per day for an abscent worker!”-Mouaz   Focus on wellness   1 “Motivating employees to exercise and eat healthily often has a bigger impact than investing in private medical care,” Ben Wells, of Buck Consultants, an HR consultancy, believes. The...

 Through more than 40 years of service in the military, in higher education and with nonprofits, I’ve been privileged to work with and learn from superb leaders, from the young instructors who taught me how to fly airplanes for the U.S. Navy to the very smart group of corporate chief executive officers I met during a recent business trip to Asia. These...

 Surprises happen. Now, that’s not exactly the phrase that I remember hearing people say in Brooklyn where I grew up. It was awfully similar, but shorter and…crasser. But no matter how you say it – or where you are today in the world – you and your management team are probably dealing with some real surprising. I’ve been on both sides...