Have you ever been in a meeting or a discussion and wondered if the other person was really listening?
Many people take their listening skills for granted. We often assume we’re listening and that others know they are being heard. But the reality is that we as leaders struggle with tasks and roles that directly relate to listening. Accepting criticism well, dealing with people’s feelings, and trying to understand what others think all require good listening skills.
Even with the best intentions, you may be sending signals that you aren’t listening at all. CCL’s Michael Hoppe, author of “Active Listening: Improve Your Ability to Listen and Lead,” explains that you may need to brush up on your listening skills if any of the following questions describe you….