“If you usually communicate by way of bullet points and digital technology, you may need to re-learn the art of listening. Active listening — the willingness and ability to hear and understand — continues to be a core element of
Have you ever been in a meeting or a discussion and wondered if the other person was really listening?
Many people take their listening skills for granted. We often assume we’re listening and that others know they are being heard. But the reality is that we as leaders struggle with tasks and roles that directly relate to listening. Accepting criticism well, dealing with people’s feelings, and trying to understand what others think all require good listening skills.