Tracking the progress and activity of your projects provides useful data that can be used to assess the efficiency of IT operations and improve your PMO. Nayan Patel, corporate manager of portfolio management at Baylor Health Care System, uses this information for the following purposes:
• Identify projects that need attention: See which projects have slowed down or haven’t had much work put into them. Are they still a priority? If not, reallocate resources and attention to more pressing needs.
• Cross-analyze IT departments: How are they doing? How much effort are they putting in? What are their costs like? Determine who’s doing what and to what extent to improve management quality.
• Assess the data overall: By watching trends in resources, workload, activity and cost, you can provide valuable information for future management decisions. — KC