[CCL] Relationship-building is considered the strongest trait an effective leader will have, says Jean Leslie, a researcher with CCL. In describing or evaluating unsuccessful managers, experts find that their inability to develop and maintain relationships is listed as their biggest weakness and the biggest hindrance to a company.
[CCL] Surveys of executives from around the world show that relationship skills are in great demand, and so is the need to improve those skills and put them to use in a changing corporate culture. While they were once considered “soft” skills that some executives simply possessed naturally, relationship skills are something that can, indeed, be learned.
To be effective, leaders should tap into a variety of power sources on the job, CCL research suggests